Privacy Policy for Comprehensive Therapy Children’s Center

Last Updated: January 2025

Comprehensive Therapy Children’s Center ("we,” “our,” or “us”) is committed to protecting the privacy of the families and individuals we serve. This Privacy Policy explains how we collect, use, store, and share information—including mobile phone numbers—and how individuals can control their communication preferences. This policy applies to all visitors to our website, individuals who submit forms, and recipients of SMS/MMS communications.

1. Information We Collect

We may collect the following types of information:

Personal Information Provided by You

Name and contact information (phone number, email, address)
Child’s name and basic details relevant to therapy scheduling
Information submitted through appointment requests, intake forms, or contact forms

Automatically Collected Information

IP address and device/browser information
Website usage data through analytics tools

SMS/MMS Communication Information

Phone numbers used to communicate with our clinic
Message content, only for the purpose of providing support and coordinating care

We do not collect protected health information (PHI) through our website forms unless explicitly stated, and we take steps to maintain HIPAA compliance.

2. How We Use Your Information

We use the information we collect to:

Communicate with parents and guardians regarding their child’s appointments
Coordinate therapy schedules, cancellations, and reminders
Respond to inquiries submitted through our website or by phone
Provide updates related to services at your request
Improve our website and communication processes
Maintain accurate business and clinical records

We do not use your phone number or personal information for marketing blasts or promotional mass messaging.

3. SMS/MMS Text Messaging

By providing your phone number to our clinic, you consent to receiving SMS/MMS messages related to:

Appointment reminders and scheduling
Therapy session updates
Questions and care coordination
Billing or insurance follow-ups when requested

Message frequency varies based on your interactions with our clinic. Message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP to any message. To request help, reply HELP.

We do not sell, share, or distribute mobile phone numbers to third parties for marketing purposes.

4. How We Share Information

We may share your information only in the following limited circumstances:

With service providers who help us operate our clinic (e.g., scheduling or electronic health record systems)
When required by law, court order, or government regulation
With your explicit consent

We do not sell personal information to third parties.

5. Data Security

We use reasonable administrative, physical, and technical safeguards to protect your information from unauthorized access or disclosure. While no system is completely secure, we follow industry standards and HIPAA-aligned practices.

6. Your Privacy Choices & Rights

You may:

Request to update or correct your information
Opt out of SMS messaging by replying STOP
Request details about what information we have collected
Request deletion of non-clinical data where applicable

To make any privacy-related requests, contact us at:

Phone: (770) 479-3471
Email: info@comprehensivetherapykids.com

7. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of sites we do not operate.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Comprehensive Therapy Children’s Center
200 Riverstone Dr, Suite B
Canton, GA 30114
Phone: (770) 479-3471
Email: info@comprehensivetherapykids.com